Terms of Use
1. Acceptance of Terms of Use
1.1 The website and the services available at https://designonce.ai, https://designonce.com and https://designonce.io (or any subdomains thereof, including the application at https://app.designonce.ai) (collectively, "Website") are governed by these Terms of Use (Terms), together with the Design Once Privacy Policy (Privacy Policy).
1.2 The Website is operated and owned by Admix Pty Ltd (ABN 79 639 564 435) trading as 'Design Once' of 80 Dorcas Street, Southbank, VIC 3006 (Design Once). "You" is defined as any person, company or other organisation that accesses or uses the Website, whether or not You have completed an order form or subscription procedure and whether or not You pay a fee.
1.3 By accessing or using the Website, You:
(a) acknowledge that You have read and understood these Terms and the Privacy Policy, and agree to be legally bound by them; and
(b) consent to Design Once collecting, holding, using, disclosing, or otherwise processing Your personal information and personal data (including any sensitive or special categories of personal information or data) in accordance with our Privacy Policy.
1.4 If You do not agree with these Terms (including any amendments to these terms) You must immediately cease using the Website.
2. Fees and Payment
2.1 Where You have subscribed to a paid plan, You must pay Design Once the subscription fee for that plan as notified to You from time to time. Where You access the Website on a free, trial or beta basis, no fee is payable, and these Terms apply to Your use in full.
2.2 Unless otherwise agreed in writing by the parties, You must pay any correctly rendered undisputed invoice within 14 days of the date of the invoice.
2.3 All fees are exclusive of GST and all other duties and taxes unless otherwise expressly indicated.
3. Taxes
3.1 If any supply under these Terms is a Taxable Supply then the party making the supply may, at the same time that an invoice is rendered for the agreed consideration for the Taxable Supply, recover the amount of GST payable on that Taxable Supply, subject to the issue of a valid Tax Invoice.
3.2 Notwithstanding any other clause of this Agreement, if a law requires You to deduct an amount in respect of tax from any amount payable by You to Design Once, You must:
(a) pay an additional amount to Design Once so that, after making the deduction (and after payment of any additional taxes), Design Once receives (at the time payment of the amount is otherwise due) the amount it would have received if no deduction was required; and
(b) promptly provide Design Once with an original receipt or other documentation acceptable to Design Once evidencing the amount of tax deducted and remitted to the relevant authority.
4. Website Content and Data
4.1 You acknowledge and agree that:
(a) Design Once does not guarantee that the results produced by the use of the Website will be free from errors or inaccuracies;
(b) the results produced by the Website have not been prepared with regard to Your, or Your clients', personal financial or business objectives, circumstances or needs, and are not financial or business advice;
(c) any advice or services provided to Your clients by You must be based on Your interpretation of the results of Your use of the Website as well as Your own experience and professional judgement; and
(d) You must not represent to Your clients that any advice or services provided by You to Your clients is based on the results generated by the Website.
4.2 Design Once does not guarantee that Your use of the Website will be uninterrupted or error-free, or that materials accessible on or through the Website will be free from errors, viruses, worms or other harmful codes.
5. Intellectual Property
5.1 The content provided by Design Once on this Website is owned or controlled by Design Once. Subject to clause 5.2, all rights, including intellectual property rights, in all materials included in the Website are owned by Design Once, and all rights in those materials are reserved. You must not modify, copy, adapt, publish, reproduce or distribute those materials except as set out in this clause 5.
5.2 All rights, including intellectual property rights, in any materials uploaded to the Website by You will remain vested in You. Despite the foregoing, You grant Design Once the right to store and use these materials for the purpose of providing services to You. Design Once will not use materials uploaded by You to train or improve its machine learning models unless You expressly elect for it to do so, and any such election applies only from the time it is made.
5.3 You must not remove any copyright or trade mark notices from any materials included in the Website.
5.4 You may copy, modify, adapt, reproduce and distribute the results of Your use of the Website to Your employees, contractors, customers and suppliers in connection with the design and manufacture of Your products. Design Once takes no responsibility for those results and any action undertaken in respect of them by You.
5.5 You may not use any Design Once trade marks or logos, whether these are registered or not, without our prior written consent.
5.6 You may link to this Website provided You do so in a way that accurately indicates that the link is to a Design Once website and is not misleading.
5.7 Design Once reserves the right to review, edit, move or delete any material displayed on the Website at any time without notice.
6. Confidentiality
6.1 Each party agrees to keep confidential, and not to use or disclose, other than as permitted in this Agreement, any confidential information of the other party, except:
(a) where the disclosing party has obtained the prior written permission of the other party;
(b) to the disclosing party's officers, agents, professional advisers, employees, contractors, insurers and related bodies corporate as necessary in connection with these Terms, subject to those persons first being bound by confidentiality obligations in relation to that confidential information;
(c) where the disclosing party is compelled to do so by law, provided that it gives the other party written notice prior to disclosure.
6.2 Each party agrees to take all prudent steps, including maintaining effective security measures, to protect the confidential information of the other party from unauthorised access, use, copying or disclosure.
6.3 Each party must only use confidential information of the other party for the purpose for which it was disclosed in connection with these Terms.
7. Your Use of the Website
7.1 You agree to only use this Website in accordance with these Terms and any applicable laws. You may be held personally liable for any unlawful use of this Website.
7.2 Without limiting clause 7.1, You agree that You must not:
(a) use data mining or similar data gathering tools or attempt to copy any data available via the Website;
(b) upload or permit any virus or malicious code to adversely affect the Website or any associated equipment; or
(c) reverse engineer, decompile, disassemble or otherwise attempt to derive the source or object code of the Website or any part thereof.
7.3 You also agree that You must not use the Website to:
(a) mislead or deceive others;
(b) infringe the rights (including intellectual property rights and rights in respect of confidential information) of Design Once or any third party;
(c) interfere with or disrupt the operation of the Website;
(d) collect or store data about other users of the Website; or
(e) violate any law, including criminal laws.
7.4 You are solely responsible for:
(a) providing (at Your cost) all equipment, software and internet access necessary to access and use the Website; and
(b) ensuring Your IT environment and any CAD files interface with and are compatible with the Website.
8. Termination or Suspension of the Website
8.1 Design Once may terminate these Terms and Your right to access and use the Website if You breach any of these Terms (including if payment is not made in accordance with these Terms) and You do not remedy that breach within a reasonable time as notified by Design Once.
8.2 Subject to clause 8.3, Design Once has the right to terminate or suspend the operation of the Website (including in part) for any reason, without notice and without liability. Design Once may (without limitation) suspend the Website to conduct maintenance or to implement updates.
8.3 Where Design Once terminates or suspends the operation of the Website other than because of a breach by You or as a result of Your fault, and other than to conduct maintenance or implement upgrades, Design Once will refund to You the balance of any prepaid fees referable to the remainder of the term for which the fees have been paid. This is the sole liability of Design Once in this instance.
9. Privacy
9.1 Any personal information collected by Design Once through Your use of the Website will be dealt with in accordance with the Privacy Policy.
10. Liability
10.1 To the maximum extent permitted by law, Design Once and its directors, officers, employees and agents ("released parties") exclude all liability for any loss or damage (including, without limitation, direct, indirect, special or consequential loss, loss of profits or loss of opportunity) which You suffer, whether arising under contract, tort (including negligence), equity, statute, or any other cause of action, or otherwise, as a result of using the Website, or relying on any results, content, information or service available on or from the Website.
10.2 You release the released parties from all such claims and liability.
10.3 You indemnify and hold Design Once and its directors, officers, employees and agents harmless from and against any action, claim, liability, loss or expense relating to or arising from Your use of the Website or any activity You engage in via the Website.
10.4 The Website is provided "as is". To the maximum extent permitted by law, Design Once excludes all warranties, representations, implied terms and guarantees about the currency, accuracy, suitability, functionality or reliability of the Website. Without limitation, Design Once does not warrant that:
(a) the Website or any of its functions will be uninterrupted or error free;
(b) the data our Website uses is accurate, current, complete or up-to-date;
(c) defects will be corrected; or
(d) the Website or any server that makes it available is free of errors, viruses or malicious code.
10.5 In respect of any conditions, warranties and guarantees which cannot be excluded under statute, to the extent permitted by law, the liability of Design Once for a breach of such a condition, warranty or guarantee is limited (at its option) to supplying the services again or payment of the cost of having the services supplied again.
10.6 Design Once will not be liable for any failure to perform its obligations under these Terms where that failure is caused by any action or cause which is beyond the reasonable control of Design Once including, without limitation, any form of technological failure or the actions of third parties. Design Once has no control over communications networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise.
10.7 In all other respects, Design Once's liability under these Terms or in any way relating to Your use of the Website or any information obtained through or from the Website (including liability for negligence), is limited to the total fees You have paid for access and use of the Website in the twelve months preceding the event giving rise to the liability.
11. Entire Agreement
11.1 These Terms constitute the entire agreement between Design Once and You with respect to the Website.
12. No Waiver
12.1 If we do not take action in relation to a particular breach of these Terms, this will not be treated as a waiver by Design Once of any right or remedy in respect of any existing or future breach of these Terms.
13. No Assignment
13.1 These Terms may not be dealt with in any way by You (whether by assignment or otherwise).
13.2 You agree that we may assign these Terms to a third party without notice.
14. Governing Law
14.1 These Terms will be governed and construed in accordance with the law in force in Victoria, Australia and You unconditionally submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria.
14.2 Although Australian websites may be accessed outside of Australia, Design Once makes no representation that the content of the Website complies with the laws of any other country. If You access the Website from outside Australia, You are solely responsible for ensuring compliance with Your local laws.
15. Contact Details
15.1 You can contact Design Once at contact@designonce.ai.
LAST UPDATED ON 17 AUGUST 2026